Setting the starting value for Case Entities

Unknown

Setting the starting value for Case Entities

Unknown

Hello All,

Is it possible for me to set thestarting value of a case entity to start at a particular number? For example, I want to have my cases start with C-1001 instead of C-0001.

Unknown

It’s possible to start the values for a Case ID by editing the prefix. To do this, we would need to navigate to System -> SystemData -> IDGeneration.

[img]att1[/img]

After finding the correct prefix from the list, we would right click -> Edit to adjust the starting value for the prefix.
[img]att2[/img]

Additionally, the below link can provide more details on the IDGeneration service:
[url=https://documentation.decisions.com/docs/id-generation]https://documentation.decisions.com/docs/id-generation[/url]