SSL Setup Issue
Comments
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Hi, were configuring some new servers for HTTPS/SSL, and when we attempt to log into them locally we get this error:
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[font=Roboto, Arial, Helvetica, sans-serif]THE UNDERLYING CONNECTION WAS CLOSED: COULD NOT ESTABLISH TRUST RELATIONSHIP FOR THE SSL/TLS SECURE CHANNEL[/font]
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Does anyone know what might be causing this?0 -
There are two things that might be causing this.
[ul][li]Your certificate is invalid, or you did not follow the [url=https://documentation.decisions.com/docs/configuring-the-server-for-ssl-https]SSL setup doc[/url] closely enough[/li][li]Your network blocks less secure protocols like SSL 1.1 by default[/li][/ul]
To fix this, log into the servers over HTTP and navigate to Settings > Integrations Settings and change Security Option to Secure for Decisions to operate on higher SSL standards.0