Custom Assignment notification email fails to send

Custom Assignment notification email fails to send

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  • Hello- I have an assignment with the default email notifications turned off and an On Flow Run step configured to send a custom email with dynamic content for the assignment. My problem is that these notification emails are not re-sent when the assignment is changed and given to someone else. Is there a workaround for this?

  • You would have to create a Configuration Extension for Assignments with an Action Visibility Rule that hides the default Change Assignment action and a replacement User Action that re-assigns the task and sends a similar email to the original email sent in the On Step Run flow.

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