Need approval confirmation pop up instead on webpage with details when approved directly via email

Hello, 

You can change the text and tone of the confirmation message by editing the "Dialog Message" in the Action Definitions for the assignment. This message appears on the webpage after the user clicks the approve link in the email.

To do this:

• Edit your assignment step.
• Go to Additional Assignment Actions > Action Definitions.
• For the approve action, set the "Dialog Message" to your desired confirmation text.

Documentation for reference: 

 https://documentation.decisions.com/docs/handling-email-response-replies

Let us know if you have any additional questions. Hope this helps! 

To create a customized confirmation experience—distinct from the default error-style messages—consider using a form-based assignment link rather than the "Links only" option. This approach allows you to control the confirmation message and overall user experience after an approval or rejection. Here’s how you can implement this:

1. In your assignment step, set the Notification Policy to Custom.

2. Customize the assignment notification email to include the Assignment Run Link, which directs users to the form within the Decisions portal.

Guide: https://documentation.decisions.com/docs/creating-custom-assignment-notification-email

3. Design your form to include the necessary approval and rejection actions.

4. After the user submits the form, use an End Form or a confirmation popup to display a custom message.

Guide: https://documentation.decisions.com/docs/creating-end-forms

This method gives you complete control over the confirmation process and user experience. For further customization, you can adjust assignment and form settings as detailed here: https://documentation.decisions.com/docs/assignment-settings