How to get the created-on date of a case from the fetch entity step

kimjohn
edited March 2025 in Flows

Is there a way that we can get the created-on date of a case entity on the data structure using a fetch step?

Comments

  • We can fetch the created date of a case entity using the following approach (refer to the attached screenshot for reference):

    1. In the Fetch Entities step, set the Type Name as Folder.

    2. In the Extension Type Name, select your case entity structure.

    3. Debug the flow, and you will find the Created Date in the Entity Result.











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