Using data from an External Database

In terms of best practice, I would suggest creating an External Entity to handle external data like we would with internal Decisions data structures/ objects. Heres a link to our documentation site that walks through creating an External Entity: [url=https://documentation.decisions.com/docs/external-entities-2#overview]https://documentation.decisions.com/docs/external-entities-2#overview[/url]

Once created and additional steps are configured, we can create user actions on this external entity as we would with a general entity.