Hide View Task Action on Case Data Structure
Comments
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Hello, I am displaying a Case Data structure in an advanced data grid. When the Case has an assignment, a View Task action shows up for the case. Im not sure where his is coming from but I want to get rid of it or hide it. Thanks!
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Create an action visibility rule on your case configuration folder that will hide the "View Task" assignment action. You can leave the rule as broad as "if name = view task" or you can narrow it down and have it only apply to certain user groups.
This document should help:
[url=https://documentation.decisions.com/docs/action-visibility-rules]https://documentation.decisions.com/docs/action-visibility-rules[/url]0