Assignment Form Error
Comments
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[font=Calibri, sans-serif]When a form is reassigned, a comment appears in the process folder each time the folder is assigned. Is there a way to just have one comment saved in the process folder, no matter how many times the form is reassigned?[/font]
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The default behavior is to log a comment in the process folder on assignment change for a comprehensive audit history. If you wanted to work around this behavior you could create some logic to delete old comments/assignments on the outcome path of the current assignment. This would take some work as you would need to determine how to correctly identify the assignment/comment to be deleted, but I am sure that this could be done. These types of steps can be located under Integrations > Internal Services > Assignment. Let us know if you would like additional clarification on this topic.
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Ok. I got the logic. Thank you
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